Aide & FAQ

Help and Frequently Asked Questions

The answers to the most common questions about the AI 3D Studio, credits, printing and the marketplace. Can’t find it? Contact us.

Timelapse-3D Seillons-Source-d'Argens (Var)

Support headphones in front of a row of 3D printers

AI 3D Studio and Credits

  • Credits offered: 60 credits upon registration, after confirmation of your email.
  • Cost of a generation: it depends on its real complexity and then appears in your history; nothing is debited if the call fails.
  • Reload: Credit packs to be paid once, without a subscription; your credits never expire. The Welcome pack is reserved for the first purchase.

Files and download

  • Formats: STL (form only) or 3MF (form and colours, one colour per filament).
  • Download: Downloading files of your creations is included with your first purchase of credits, including the Welcome pack. With the only credits offered, you can already create, share, sell and print your models.
  • Parametric models: the six free models of the Bookshop are freely downloaded.

Order an impression

  • Choose the material, quantity, finish and time: the price is displayed before payment.
  • The piece is manufactured in our workshop in Var and shipped all over France.
  • For a part to be reproduced without a file, ask for a scan 3D.

The details of the materials are on page materials.

Marketplace

The models of Marketplace are free or paid in credits, with a license that specifies what you can do with it. Sell your own models.

Frequently asked questions

Do my credits expire?

No, the credits purchased never expire.

Why can't I download my file?

Downloading files from your creations is included with your first purchase of credits. In the meantime, you can share, sell or print the template.

What is the difference between STL and 3MF?

The STL only contains the shape; the 3MF also keeps the colours for multicolor printing.

Do you deliver anywhere in France?

Yes, the parts manufactured in our workshop are shipped throughout France.

How to contact the workshop?

Par téléphone au 01 87 66 03 69 ou par e-mail à contact@timelapse-3d.com.